We had tried the pet hotel before but we didn't leave our dog. It was just a trial that we left the dog in the cage and we waited for 10 minutes in the reception area. Oh my, our dog was whining continually. So what we did was to get back our dog and declared the pet hotel a failure (with our dog). When we would go abroad or on vacation for more than a day we would hire a caretaker of our dogs (we had 3 but now we have 2 dogs). We have been doing that always and it is the best arrangement.